Customer care
We're here to help
Questions about sizing, your order or a return? Send us a message and a real person will get back to you.
Email usinfo@madisonandivy.com
Call us+1 681 661 2043
Support hoursMon–Fri 9 AM–5 PM ET · Sat–Sun 11 AM–4 PM ETWe usually reply within 12–24 hours during support hours.
Quick answers
Shipping & deliveryFree U.S. shipping, 6–12 business days Returns & refunds30 days money-back guarantee Track your orderFollow your parcel with your tracking number Frequently asked questionsSizing, payment, bundle discountMadison & Ivy is operated by DCP-commerce · Company number 93450796 · Business address: Pastoor Lemeerstraat 44, 1648 KC De Goorn, Netherlands · Warehouse: Building 4, 4th Floor, 58 Baiye Road, Dongguan, Guangdong 523000, China